HireVue: 61% of global HR professionals are leveraging AI in their hiring processes
HR is embracing AI – but the same can’t be said for all other departments. With HireVue’s Dr Lindsey Zuloaga, UNLEASH explores the benefits and drawbacks.
AI and HRM company, HireVue found that more HR leaders are embracing AI – particularly in hiring processes.
Additionally, more job applicants are using AI to assist them when applying for roles.
In an exclusive conversation with HireVues’s Chief Data Scientist Dr Lindsey Zuloaga, UNLEASH explores the impact AI is having on both hiring managers and job candidates.
As 50% of HR professionals now trust AI’s hiring recommendations, integrating the tool within processes has become standard practice for HR, including AI-powered resume screening (36%), training (35%), and candidate communications (35%) with half of HR.
To gain a deeper understanding of what this means, UNLEASH got the inside track from HireVue, while speaking exclusively to Dr Lindsey Zuloaga, the company’s Chief Data Scientist.
How is AI impacting the application process?
Although HR departments are seeing an accelerated use of AI, HireVue’s research found that corporate policies are failing to keep pace.
37% of HR professionals admitted that their company had no official guidelines around AI.
What’s more, 8% shared that policies around gen AI are “actively ignored and 17% say they use an unsanctioned AI app for work purposes.
Speaking exclusively to UNLEASH, Dr Zuloaga says: “Growing use and trust of AI by both employees and HR professionals is a positive step.
“However, incomplete or non-existent corporate policies on AI are a major barrier.
“By having these guidelines in place, HR teams can capitalize on the efficiencies this technology brings, while businesses can ensure the responsible, ethical, and safe use of AI.
The research also discovered that an increasing number of employees are open to letting AI assist them with job applications.
In fact, 52% used AI to update their resume (with 35% relying on the tool to create it from scratch), 51% used it to write cover letters, and 49% leveraged it when preparing for interviews, including 45% that used AI to research a company.
From an HR perspective, this creates divided opinions.
While 43% of respondents are comfortable with AI reviewing applications, only 20% support it in making final hiring decisions.
On the other hand, almost half (46%) feel that AI would have less bias, therefore treating applicants more fairly than humans.
This highlights both the positive potential AI has, as well as the concerns surrounding its role in recruitment.
“AI is transforming hiring, but trust depends on transparency,” Dr Zuloaga adds.
“Employees are increasingly comfortable using AI in job applications, yet concerns remain about its role in decision-making.
“HR teams must strike the right balance – ensuring clear policies, communication, and oversight so AI enhances rather than replaces fair hiring practices.
Without clear corporate guidelines, businesses risk missing out on AI’s full benefits. Employers must ensure policies are up to date so HR teams can unlock efficiencies, improve decision-making, and build trust with candidates and employees alike.”
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