Any digital transformation requires organizational change.
Therefore, there is a huge importance for successful digital transformation to have human-centric elements that focus on customers and employers to ensure its long-term success.
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This guide from The Storytellers pinpoints where many organizations fail to get their digital transformation projects right, and some easy, simple ways to shift from failure to success.
The pandemic has undeniably hastened the need for digital transformation projects to be undertaken across the board. According to a McKinsey study, 58% of all customer interactions are now digital, and more than half of all products or services are either partially or fully digitized. Additionally, the mass shift to hybrid and remote working represents a need for employers to rethink how they hire, train and retain their staff through shaping their HR processes for years to come.
In our reality of the unavoidable need to digitize and transform our organizations to be future-fit, how can you help drive and sustain these projects of change?