Tech is essential to HR's role and responsibility.
But what groundwork must be put in place to make the most out of tech?
Here are five key concepts to think about.
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In our disrupted, digital world, technology carries the weight of responsibility across our HR functions and businesses.
So often we hope that the latest piece of tech will be the answer to our business problems. But we cannot expect technology alone to resolve our challenges, without putting in the groundwork.
To unlock the true power of tech we must have strong foundations. Lead with simplicity to remove complexity and streamline our processes, making them easy to navigate. Change our mindset to view everything through an employee-centric lens. Technology then becomes the enabler to augment our solutions, to automate, and to personalize the experience.
We also need to remember that the best digital solutions are those that add value, and therefore get used.
The only way to realize this outcome is to bring our people into our world, to be part of the creation process. We need to understand the problems we are trying to solve from their perspective – the user. To design with them, not for them, and to co-create new products and services across the end to end employee journey.
This approach ensures the outcomes meet our collective needs – for HR, our people, and our business. Solutions that are compliant yet thoughtful and intuitive result in better business outcomes and high digital adoption.
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I’m the Founder of Sonia Mooney Signature Solutions. I'm a Consultant, an Agile HR practitioner and former Global Head of Talent Excellence at Rolls-Royce.
My passion is helping HR Functions to supercharge their effectiveness - creating efficiencies, excellent employee experiences & better business outcomes. Ultimately delivering more value for their people, business and customers whilst freeing up teams to focus on more strategic, creative, value add activities.
I have over 20 years HR experience leading collaboration to deliver creative, transformative change, award winning solutions and outstanding business results on a global scale.
