ServiceNow to acquire Lightstep in undisclosed deal

Digital workflow company ServiceNow has signed an agreement to acquire next-generation observability leader Lightstep.

Through the acquisition, which should hopefully close in Q2 2021, ServiceNow company seeks to allow DevOps engineers to build, deploy, run, and monitor cloud-native applications.

“Companies are betting on going digital in order to thrive in the 21st century, but the transition is often challenging to navigate,” said Pablo Stern, SVP & GM, IT Workflow Products, at ServiceNow.

“With Lightstep, ServiceNow will transform how software solutions are delivered to customers. This will ultimately make it easier for customers to innovate quickly. Now they’ll be able to build and operate their software faster than ever before and take the new era of work head-on with confidence.”

By joining forces, ServiceNow and Lighstep seek to deliver deep operational insights to help organizations use modern technology stacks more effectively.

Lightstep’s solution analyzes system-wide metrics and traces data in ‘real-time’ to understand the cause and effects of changes to application performance, reliability, and development velocity.

“Today, observability primarily benefits the DevOps teams that build and operate mission-critical apps,” said Ben Sigelman, CEO and co-founder at Lightstep.

“We’ve always believed that the value of observability should extend across the entire enterprise, providing greater clarity and confidence to every team involved in these modern, digital businesses. By joining ServiceNow, together we will realize that vision for our customers and help transform the world of work in the process – and we couldn’t be more excited about it,” he added.

San Francisco-based Lightstep was co-founded in 2015 by Sigelman, COO Ben Cronin, and Chief Architect Daniel Spoonhower.

Financial terms of the deal were not disclosed.