Dr. Chris Mullen, PhD, SPHR, SHRM SCP is the executive director of The Workforce Institute at UKG, the leading workplace think tank focused on the frontline employee experience. In his role, Dr. Mullen leads the Institute’s education and research initiatives, which focus on empowering organizations with meaningful strategies to improve employee engagement by delivering a modern work experience. His insights have been featured in publications including Harvard Business Review, Forbes, The Wall Street Journal, HR Magazine, and NBCNews.