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Sue Lam

VP of Global People Analytics, Culture, Strategy & Planning, The Coca-Cola Company
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Sue is the VP of People Insights, Strategy & Culture at the Coca-Cola Company. Reporting to the CHRO, she is responsible for shaping the future of Coca-Cola’s workforce by developing and executing the company’s long-term people, analytics, and engagement strategy. She is responsible for developing and leading global culture and change management efforts on the company’s journey to emerge stronger after significant organizational change.

Prior to joining the company, Sue was the global head of HR diagnostics for Shell, based in Houston, Texas. In her role, she managed a global center of excellence in HR strategy, learning, and organizational effectiveness. Sue was responsible for the overall development and execution of the company’s assessment and analytics strategy to accelerate the change in people and their businesses with the goal of creating more and cleaner energy solutions.

Throughout her career, Sue has held additional roles with various organizations, including APQC, where she led HR and human capital management projects with a focus on best practices, benchmarking, organizational surveys, strategy formulation and development, and thought leadership. Sue has also held leadership roles with other organizations, including Psychology Beyond Borders and the University of California at Irvine.

Sue received dual Bachelor of Arts degrees in Psychology and History from UCLA. She also received her Master’s in Social Ecology and a Ph.D. in Social and Personality Psychology from UCI. Sue holds SHRM-CP, PHR, and various assessment certifications.

In her spare time, Sue enjoys mentoring, hiking, traveling, dancing, and spending time with her husband, two dogs, friends and family. Sue is currently based in Atlanta and is a native of California.