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October 17th / 12:00 PM to 12:30 PM CET

Creating Learning Equity: How Ingka Is Developing a Skills-Based Learning Approach Focused on Frontline Co-Workers

Case Study
Speaker
Shannon Custard, UNLEASH World Speaker
Global Competence Development Manager
Ingka Group, IKEA

Ingka will share how they are beginning to approach this complex challenge of equity and how they are developing a new approach to onboarding that delivers performance, confidence, and engagement of their frontline co-workers. This will include:

  • Understanding the significance of frontline co-workers in organizational performance 
  • Shifting from a traditional training approach to a skills-based learning model 
  • Designing and implementing a comprehensive skills-based learning program for frontline talent
Speaker
Shannon Custard, UNLEASH World Speaker
Global Competence Development Manager
Ingka Group, IKEA