A bold leader for transformation and a visionary, goal-oriented Executive, author, and coach with extensive leadership experience in Service, Support, Marketing, Sales and Project Management. Builds and leads strong teams to meet demanding goals and complete complex projects; proven success in the turnaround of underperforming groups. Focused on creating and evolving processes to improve operations. Identifies company problems and develops innovative solutions. Promotes positive work environments with a focus on employee morale to increase productivity and growth.