Georgina Ledward is a Global Director, Solutions Consulting at Perceptyx, specializing in Experience Management (XM) solutions. With a strong background in solutions engineering and a passion for improving the employee experience at work. Georgina has spent years helping organizations leverage technology to transform their working practices. Her expertise spans various business technologies, including SaaS, Professional Services Automation (PSA), Enterprise Resource Planning (ERP), and Customer Relationship Management (CRM). Throughout her career, Georgina has consistently demonstrated her ability to help clients visualize how XM solutions can bring customer and employee experiences to the forefront of organizational decision-making. Georgina’s track record includes successful tenures at leading companies in the XM and business software sectors. Her experience at Qualtrics and FinancialForce has equipped her with deep insights into how technology can drive improvements in both CX and EX. Georgina’s approach focuses on developing continuous conversations within organizations, enabling them to listen, understand, and act on feedback to gain competitive advantage.