In this exclusive UNLEASH OpEd, human behavior expert and best-selling author Kelly Mackin weighs in.
It's a new year, but employees across the world are still struggling with their mental health.
Here are five ways to really move the needle and truly tackle burnout in 2025.
That's according to human behavior expert Kelly Mackin.
As the workforce enters a new year, the spotlight on health and happiness in the workplace has never been brighter.
Yet, research encompassing over 5,000 online interviews found only 16% of people are thriving at work.
Despite good intentions and initiatives aimed at a flourishing employee experience, many are missing the mark, causing a wave of negative effects that touch everyone—leaders, employees, and the bottom line.
2025 doesn’t have to be another year of burnout and Band-Aid fixes—it can be the year leaders finally get workplace wellbeing right.
Here are five strategies to do it.
HR professionals and people leaders are inundated every year with conflicting advice about what matters most to employees.
One research study claims belonging is the ultimate key to engagement and retention, while another insists it’s all about purpose or appreciation. Meanwhile, books and thought leaders champion remote flexibility, while others emphasize the importance of in-person connections.
The result? A tidal wave of well-intentioned but contradictory advice that often leads to more confusion than clarity.
Here’s the truth: Thriving at work isn’t about the latest buzzword or a mythical golden ticket.
There are 28 foundational motives—the psychological, emotional, and social needs—that drive employees’ ability to be well and perform well at work.
As outlined in the framework below, they fall into 10 overarching domains:
All 28 motives matter, but they don’t matter equally to everyone.
The challenge for leaders is to quiet the noise and embrace a new way of thinking that moves beyond oversimplified solutions in favor of understanding how each person’s wellbeing and performance are shaped by their unique blend of motives: their essentials, secondary priorities, and less critical needs.
The ultimate goal is to create workplaces where each person’s most important human motives are honored, protected, and strengthened.
Inclusivity is a cornerstone of work fulfillment, yet embracing the diversity of human needs is often overlooked.
Subconscious biases, held by both employers and employees, can subtly but significantly harm team cohesion, wellbeing, and the ability to meet everyone’s needs effectively.
Some motives can be treated with favoritism, or be a hot topic of the moment, while others can be judged, dismissed, or forgotten.
For example, the need for purpose may be put on a pedestal while fun may be considered frivolous.
Similarly, calmness or work-life harmony might be frowned upon, whereas growth and achievement are glorified.
Respecting the diversity of motives is vital because the priorities of one person’s motives can naturally create tension with those of others.
For instance, the desire for security may conflict with the drive for innovation, and the pursuit of work-life harmony might challenge ambitious growth goals.
The goal isn’t to try and avoid these tensions—it’s to address them head-on fostering a shared understanding with employees that a thriving culture is something that is co-created jointly by learning to live in the tension of these needs well through communication, compromise, and sometimes tough choices.
Thriving isn’t possible in dehumanizing environments.
It happens in places where leaders truly care, creating a two-way relationship that inspires employees to care in return.
It means getting to know employees as human beings with unique human motives that drive them.
Here’s how to humanize your approach:
Far too often, caring for the mental health and happiness of employees is an afterthought, a passive and reactive approach is the default rather than a proactive and preventative one.
It isn’t until employees are halfway out the door that organizations start to notice the cracks.
By then, the damage to morale and mental health has already been done, making recovery far more challenging. Prevention is always better than needing to find a cure.
Proactive wellbeing strategies focus on identifying potential issues before they escalate and embedding preventative measures into daily operations.
An essential part is identifying emotional triggers —subtle yet powerful indicators that roadblocks are emerging.
Ultimately, getting needs like fairness, free expression, or appreciation met is deeply tied to how people want to feel—and how they don’t want to feel—at work.
Feelings of insecurity or overwhelm are warning signs that shouldn’t be ignored, look for patterns in feedback that reveal these potential stressors.
To make 2025 the year where employees and the business truly thrive, a tangible wellbeing action plan is needed.
This plan celebrates areas of strength, addresses opportunities for growth, and focuses on alleviating employee struggles.
Use these ideas as a guide while shaping your plan:
Thriving workplaces don’t happen by chance. They’re built by leaders who turn good intentions into real action.
By following these strategies, ill-being will stay where it belongs—in the past.
The future of work depends on how well organizations care for their people today.
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Author
Kelly Mackin is a human behavior researcher and best-selling author of "Work Life Well-Lived."
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